Privacy Policy

Last updated: April 2026

This Privacy Policy explains how ZMethods ("we", "us", "our") collects, uses, and protects your personal information when you use our website and services.

1. Information we collect

• Account data — name, username, email, phone, password (hashed).
• Payment data — transaction IDs, payment method (bKash/Nagad/Rocket/bank). We do not store full card numbers.
• Usage data — pages visited, methods purchased, IP address, browser type.
• Seller data — KYC documents, payout details, store profile.

2. How we use your information

• To create and manage your account.
• To process purchases and seller payouts.
• To send transactional emails (purchase confirmation, password reset, support replies).
• To detect fraud, abuse, or violations of our Terms.
• To improve our platform and recommend relevant content.

3. How we share your information

We do not sell your personal data. We share information only with:

• Payment processors (e.g. OPayBD) to complete transactions.
• Service providers (e.g. email delivery) under strict confidentiality.
• Law enforcement when legally required.

4. Data security

We use industry-standard security: HTTPS encryption, hashed passwords, restricted database access, and regular backups. No system is 100% secure, but we work hard to protect your data.

5. Cookies

We use cookies for login sessions, preferences, and analytics. You can disable cookies in your browser, but parts of the site may stop working.

6. Your rights

• Access your personal data.
• Request correction or deletion (email support@zmethods.com).
• Withdraw consent at any time by closing your account.

7. Children

ZMethods is not intended for users under 13. We do not knowingly collect data from children.

8. Changes to this policy

We may update this policy from time to time. Significant changes will be notified by email or on-site banner.

9. Contact

For privacy questions, contact support@zmethods.com.